Restaurant Operations

Snooze, an A.M. Eatery Names New COO as It Approaches 70 Units

Snooze, an A.M. Eatery has hired a new chief operating officer as the Denver-based breakfast chain approaches 70 company-operated restaurants.

Snooze, an A.M. Eatery brings on new COO as it nears 70 restaurants - Nation’s Restaurant News
Snooze, an A.M. Eatery brings on new COO as it nears 70 restaurants - Nation’s Restaurant News — AI-generated

Snooze, an A.M. Eatery is closing in on 70 restaurants and has brought in a new chief operating officer to run the growing footprint, the Denver-based breakfast chain announced.

The hire lands at a moment of expansion for the full-service, morning-daypart concept. A company approaching 70 locations faces a different set of operating math than one running 30: more markets, more general managers to train, more supply chains to coordinate, and a labor model that must hold steady as the unit base grows.

Snooze has built its position in the daypart where traffic has been recovering unevenly across the industry — breakfast and brunch — and it has done so as a company-run operation rather than through franchising. That distinction matters for a COO hire. When every restaurant is company-operated, the operations chief owns the performance of every line cook, server and manager directly, with no franchisee layer absorbing variance.

What does a COO change at 70 units?

For a chain at this scale, the practical question is what the new operations leader changes. The answer usually sits in three places: labor scheduling and retention, kitchen throughput at peak weekend brunch hours, and consistency of execution across markets. Snooze's business concentrates heavily into weekend and holiday brunch surges, which pressures staffing models and ticket times more than a spread-out daypart would.

Breakfast concepts also run a distinct cost structure. Food costs for egg-, pork- and dairy-heavy menus have been volatile over the past two years, and menu engineering around those inputs — portioning, pricing tiers, limited-time offers — falls squarely into operations leadership.

The title of the announcement itself frames the stakes: the company tied the leadership addition directly to its unit count. A chain does not add a COO because it is standing still.

The growth runway

Approaching 70 restaurants positions Snooze among the larger players in the full-service breakfast segment, a category where scaled competitors are fewer than in lunch-and-dinner casual dining. The segment has rewarded operators that can hold service speed and food quality while opening steadily, because brunch demand concentrates into narrow windows and guests self-select into long waits.

What comes next will show in the opening cadence: whether the chain sustains its growth toward and past 70 units with the new operations structure in place.

snoozebreakfast-brunchcoo-hirerestaurant-expansionfull-service-restaurant

More from Elena Vasquez

Elena Vasquez

Show full bio

News editor covering people, launches and day-to-day practice in Restaurant and hotel operations at The Pass Brief.

427 articles

Pairings

« Previous articleNext article »