Restaurant Operations

Taco Bell's Same-Store Sales Fell 4% on Cyclospora Outbreak

Taco Bell's same-store sales fell 4% in Q3 — its first negative quarter since 2020 — after a July cyclospora outbreak tied to iceberg lettuce. KFC international and unit growth carried Yum.

Cyclospora outbreak weighed heavy on Taco Bell in the third quarter
Cyclospora outbreak weighed heavy on Taco Bell in the third quarter — Kris Tian / unsplash

Taco Bell's same-store sales fell 4% in the third quarter, the chain's first negative quarter since Q2 2020 and only its second in roughly a decade. The decline traces directly to the July cyclospora outbreak (a parasite-linked illness) tied to iceberg lettuce, which knocked one of Yum Brands' twin growth engines off its stride.

The damage ran deeper than traffic. System sales fell 2%, operating profit declined 5% to $255 million and core operating profit dropped 4%. That stings at a brand representing 38% of Yum's divisional operating profit. Yum still beat Wall Street's estimates overall, but a beat only softens the arithmetic so much.

How fast is the recovery?

Faster than most, according to CEO Chris Turner. Speaking on Tuesday's earnings call, he said Taco Bell U.S. has outpaced the quick-service industry on same-store sales growth since the end of September.

"The recovery to date has been one of the fastest … from an event like this," Turner said. He added that consumers acquired during the recovery spend 5% more and visit 6% more frequently than the customers the chain lost — a trade-up, effectively, if it holds.

"We're not just bringing folks back. We're bringing a really attractive consumer set to Taco Bell," Turner said. "The team is leaning in and continuing to play offense through the end of the year and into the beginning of 2027."

What carried the quarter?

International was the bright spot. Taco Bell's overseas same-store sales rose 5%, with Turner saying the chain is "building relevance and scale" abroad and translating the U.S. playbook through launches like Baja Blast in the United Kingdom.

KFC delivered 1% same-store sales growth and 6% system sales growth, opening 878 restaurants across 66 countries. KFC's operating profit rose 9% to $425 million; core operating profit climbed 8%.

The U.S. picture was weaker. KFC's domestic systemwide sales declined 6%, though Yum no longer breaks out U.S. same-store sales for a market that contributes less than 5% of divisional operating profit. Turner cited strong consumer response to July's Popcorn Chicken launch — against a tough lap of last year's successful Wings and Wedges promotion.

"More work lies ahead, and the team is taking steps to return KFC U.S. to sustainable growth," he said.

Habit Burger & Grill posted 3% system sales growth on unit expansion, with same-store sales flat.

What does the Pizza Hut exit change?

Yum also completed the divestiture of Pizza Hut in two deals — to Yum China on Aug. 7 and LongRange Capital in early September. Turner framed the sale as sharpening focus.

"Our three brands have massive white space ahead of them," he said. "We see massive opportunities to strengthen our growth profile. Raising the bar is about having a higher ambition as we look to the long term. We've got so many structural strengths behind each of our businesses."

"Battling for future consumers should help us support continued improvements in sales growth (and) accelerating restaurant economics. That's the lifeblood of development," Turner said.

A slimmer Yum now leans on three brands, with Taco Bell's post-outbreak velocity through early 2027 the metric to watch.

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Rebecca Stone

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Senior reporter covering technology and product news in Restaurant and hotel operations at The Pass Brief.

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