Hotel Operations

Major Hotel Brands Now Average 24 Flags as Franchise Fees Outpace Revenue

Major hotel brand families now average 24 flags, double the 2014 size. CBRE data on 4,200 U.S. hotels shows franchise fees climbed 3.5% in 2024, outpacing room-revenue growth and pressing GOP margins.

Major hotel brand families now average 24 flags each — double the portfolio size of 2014 — and total franchise-related fees climbed 3.5% from 2023 to 2024, outpacing room-revenue gains in a CBRE analysis of 4,200 U.S. hotels.

That combination has sharpened the calculus for owners weighing brand affiliation against independence. Gross operating profit margins are declining across every property type. Revenue growth has flattened. Wages, insurance premiums, utilities and brand-related expenses continue to climb — and operators now scrutinize the value proposition of every flag more closely than at any point in the last decade.

How did brand portfolios get this large?

Major brand families have added flags at an annual growth rate over the past decade that beats inflation, more than doubling their brand counts since 2014. The pattern runs counter to most consumer industries: hotel companies rarely consolidate and exit underperforming flags the way packaged-goods players trim SKUs. Once a brand enters the family, it tends to stay, regardless of unit-level economics.

What does the brand actually buy?

Hotel companies bundle seven core offerings for owners: financing access, name recognition, brand standards, reservation systems, loyalty programs and operational support. The last category includes trouble-shooting expertise, deep bench staffing for managed properties and crisis coordination of the kind deployed during COVID-19.

Loyalty membership across the major programs has grown past 675 million travelers, providing a recurring demand engine for branded properties. The trade-off: enrolled travelers expect value, and redemptions often price below market rates. Owners recoup the gap through food and beverage spend and other on-site revenue rather than room revenue.

Brand standards now extend well beyond fixtures and finishes. Mandatory technology such as mobile check-in, keyless entry and AI-driven guest messaging sits inside compliance requirements. These investments can lift productivity, but if the labor model is unchanged they add expense rather than reduce it.

How steep are the fees?

Base royalty typically runs 5% to 6% of gross revenues for a standard franchise. The total bill runs considerably higher. The CBRE tally of 4,200 U.S. hotels showed franchise-related fees rising 3.5% from 2023 to 2024, with loyalty program assessments and reservation and marketing assessments both climbing during the same window.

The fee menu stretches well past royalty: food and beverage assessments, marketing and reservation charges, information technology fees, guest-satisfaction fees, training fees, centralized payments and mandatory property improvement plans. Each line carries its own percentage or per-room charge, and most have grown year over year.

Where do owners push back?

Three structural frictions drive the pushback. First, long-term agreements often run 20 years or more with limited exit rights, locking owners into standards drafted for a different era. Complimentary breakfast programs in select-service and upper-midscale flags have expanded in quality and variety, raising food, labor and waste costs without lifting rate.

Second, exclusivity provisions have eroded. A single hotel company operating five, six or more flags in one market routinely pits its own owners against each other inside the same reservation system. Exclusivity clauses rarely extend to sister brands, even when those flags court the same guest.

Third, fee growth has decoupled from revenue growth. With overall lodging demand expanding slowly, GOP dollars are increasingly consumed by assessments rather than reinvested in the property.

What is a soft brand, and why does it matter?

Soft-brand collections have emerged as a middle ground. Independent hotels plug into reservation systems and loyalty programs of larger families while retaining a distinct external identity. The economics still flow through the parent brand's fee structure — independence in marketing, not in unit economics.

What should an owner actually decide?

Four operational questions frame the choice. Can the owner operate without a flag and still execute construction, refurbishment and day-to-day operations at competitive cost? Can the property attract guests through other channels — a major demand generator, a university hospital, a corporate anchor? Will debt and equity providers underwrite an unbranded asset at terms that pencil? Does the team include revenue management, technology and labor-relations depth, or will the brand fill that gap?

Lenders typically prefer branded projects because the underwrite is more predictable. Unbranded properties can secure financing, but capital tends to be more expensive and the diligence process more extensive.

Booking decisions in 2026 will increasingly respond to AI-generated recommendations, social signals and review velocity rather than flag familiarity. The competitive question has moved from whether a brand invests in technology to whether that technology improves the guest experience in ways owners can actually fund.

hotel-franchise-feeshotel-brand-strategyfranchise-economicshotel-ownershipcbre

More from Elena Vasquez

Elena Vasquez

Show full bio

News editor covering industry trends and analytics at The Pass Brief.

245 articles

Pairings

« Previous articleNext article »