Hotel Operations

Concord Hospitality Takes Over Seven Poteat Hotels in North Carolina

Concord Hospitality assumed management of Poteat Hotels' seven-property, 711-room portfolio across five North Carolina cities, with transitions completed in two phases in October.

Concord Hospitality assumed management of seven Poteat Hotels properties totaling 711 rooms, spread across five North Carolina cities. The Raleigh-based company announced the deal as a deepening of its position in its home state, not a leap into new territory. It is, in effect, a consolidation play.

The portfolio spans New Bern, Greenville, Wilmington, Boone and High Point. It mixes full-service and select-service hotels operating under major global brands — a blend Concord already runs throughout the Southeast under Hilton, Marriott and Hyatt flags, plus independents.

What changes, and when?

The transitions run on a split calendar. Four hotels moved Oct. 1:

  • 98-room Courtyard New Bern
  • 115-room Courtyard Greenville
  • 125-room Aloft Wilmington
  • 53-room Best Western Wilmington

Three more followed Oct. 12: the 100-room Courtyard Boone, the 113-room Hampton Inn Boone and the 107-room Courtyard High Point. Ownership stays with the Poteat family; Concord takes the management contracts, which is the distinction that matters in third-party management (the operator runs the hotel for a fee while the owner keeps the asset and the brand agreements).

Why did the Poteats pick Concord?

The family framed the decision as continuity rather than an exit. Poteat Hotels claims a decade of multiple National Hotel of the Year awards and six Conrad Awards from Hilton.

"We chose Concord because of all the management companies Concord was the most qualified to continue our legacy," Reg Poteat, CEO and founder of Poteat Hotels, said. "Integrity, value and community are cornerstones of our family and our business, and we see those same principles reflected in Concord's approach to hospitality."

Concord's chief operating officer returned the compliment in kind. "As a North Carolina-based company, we have a deep understanding of the communities and markets where these hotels operate," Will Loughran, COO of Concord Hospitality, said. He called the deal an example of the long-term owner relationships the company values — the sort of statement that reads as boilerplate until one counts how often third-party managers lose contracts instead.

How does this fit Concord's broader strategy?

The management company has spent three decades building full-service and select-service operations across North America, positioning itself as big-company process with independent-level attention. In 2019 it launched Opus Collection by Concord, a lifestyle division for full-service properties, as part of that growth.

The Poteat assignment adds markets of mixed maturity — established ones such as Wilmington and High Point alongside emerging ones such as Boone — to a North Carolina book that already includes independent, boutique and branded assets. No purchase price, fee structure or staffing changes were disclosed.

For an owner family stepping back from day-to-day operations, the calculation is straightforward: keep the awards-saturated assets, hand the running of them to a nearby operator with brand relationships at Hilton, Marriott and Hyatt. Concord now carries that load across seven more addresses in its own backyard, and further North Carolina additions would surprise nobody given the company's stated direction.

concord-hospitalitypoteat-hotelsthird-party-managementnorth-carolinahotel-portfolio

More from Rebecca Stone

Rebecca Stone

Show full bio

Senior reporter covering technology and product news in Restaurant and hotel operations at The Pass Brief.

346 articles

Pairings

« Previous articleNext article »